servicenow jobs in San Diego

Solution Architect responsible for leading technical delivery of ServiceNow platform implementations for enterprise clients. Acts as primary technical point-of-contact, defining architectural solutions aligned with client business needs and ServiceNow best practices.…See more Owns quality, delivery, and mentorship of development teams while managing customer requirements, sprint execution, and knowledge transfer. Requires 1.5+ years of ServiceNow platform experience, active Top Secret clearance, and proven consulting background in ITSM solution delivery.

Lead the design, configuration, and migration of ServiceNow modules and custom applications for a Navy client, including translating legacy Oracle APEX portal functionality and business logic into ServiceNow. Build ITSM capabilities, IT asset management workflows, and role-based access controls while protecting PII and sensitive data.…See more Facilitate agile Scrum ceremonies, provide technical documentation and user stories, and train client administrators on system administration and best practices.

ServiceNow Developer responsible for hands-on development, scripting, and configuration using Flow Designer, JavaScript, REST/SOAP Web Services, and Mid-Servers. Design and build custom ITSM workflows, migrate legacy Oracle APEX data to ServiceNow's unified schema, and architect advanced platform capabilities including AI integration.…See more Lead agile ceremonies, conduct stakeholder workshops for process re-engineering, and provide knowledge transfer to government administrators while ensuring code quality and federal compliance standards.

Senior Systems Engineer responsible for planning and implementing security patches across enterprise Linux and Windows server environments in AWS, Azure, and hybrid infrastructure. Design and operate automation platforms (AWS Systems Manager, Ansible, SCCM/Intune) to scale vulnerability management and remediation across cloud and on-premises fleets.…See more Partner with security, infrastructure, network, and compliance teams on patch testing, deployment sequencing, rollback procedures, and audit-ready documentation in a regulated (GxP/SOX/21 CFR Part 11) environment.

Director and Practice Leader role building and scaling Slalom's Contact Center Modernization consulting practice. The director will provide strategic leadership to a high-performing team, advise C-suite executives on modernization roadmaps integrating CRM, CCaaS, and AI platforms, and oversee design and delivery of solutions across Genesys, NICE, Amazon Connect, Salesforce, ServiceNow, and related ecosystems.…See more Requires 12+ years in contact center operations, customer experience, or CCaaS/CRM consulting, with proven people leadership, platform expertise, and ability to influence senior clients.

Senior consultant responsible for designing and implementing ServiceNow solutions for enterprise clients, including best-practice advisory services, full lifecycle implementations, and ongoing sustainment. Will lead solution design reviews, direct ServiceNow implementations, and partner with development teams to ensure high-quality delivery.…See more Requires 4+ years of ServiceNow IT consulting experience, 3+ years on large technology engagements, 2 full lifecycle implementations completed, and team lead experience.

This IT Project Manager role oversees software development lifecycle and digital platform modernization within a federal DoD environment, with primary responsibility for managing ServiceNow platform implementations and PMO support. The role bridges Government PM and development teams, providing technical oversight of cross-vendor dependencies, sprint velocity tracking, and real-time dashboard management within ServiceNow SPM/ITSM modules.…See more Key responsibilities include validating technical submissions, coordinating schedules across implementation and sustainment teams, maintaining program-level risk/issue logs, and delivering executive-level status briefings. Required: 5+ years IT PM/IV&V experience (2+ with ServiceNow in federal programs), active CSM/PMI-ACP/PMP certification, bachelor's in technical discipline, familiarity with AWS GovCloud or Azure Government at IL-4, and active Tier 3 clearance.

SAIC seeks an experienced Sr Systems Administrator to manage Windows and Linux servers, Azure cloud services, M365, and on-premises infrastructure for a public sector client. The role requires hands-on administration of IaaS/PaaS services, Active Directory, Exchange, VMware, backup/recovery, and security—with 24/7 on-call rotation support.…See more The ideal candidate will have 5+ years of server administration experience, strong troubleshooting skills, and certifications in Azure or Windows Server administration.

The Cybersecurity Analyst will support security compliance, assessment, monitoring, and remediation for a Federal information system. Responsibilities include implementing and validating security controls, collecting evidence for assessments and audits, maintaining security documentation, reviewing vulnerability scans, monitoring security alerts, and preparing status reports.…See more The role requires a minimum of five years of cybersecurity or information assurance experience, a bachelor's degree, and an active CompTIA Security+ certification or higher. The analyst will coordinate with technical and program personnel to ensure cybersecurity actions are completed on schedule.

Lead enterprise Azure cloud platform strategy and operations for a financial services firm, overseeing compute, storage, networking, containers, and disaster recovery capabilities. Drive adoption of cloud-native architectures, managed services, and Azure AI/OpenAI to improve engineering productivity.…See more Manage cloud governance, security compliance, FinOps practices, and cost optimization across the organization. Serve as senior escalation point and strategic partner with Microsoft, using Jira and ServiceNow to coordinate delivery and service management.

Senior technical consultant role focused on ServiceNow Enterprise Service Management (ESM) implementation and AI-enabled transformation. Candidates will advise clients on process optimization, lead requirements and design workshops, and connect ServiceNow AI capabilities (Now Assist, AI Agents, agentic workflows) to business outcomes.…See more The role requires 2–4 years of ServiceNow project experience, ServiceNow CSA/CAD certification plus one implementation-specialist certification, and 3+ years of Big 4 or equivalent consulting experience.

The IT Cybersecurity Specialist will architect and implement ServiceNow security controls aligned with DoD cybersecurity requirements, including Role-Based Access Controls, Data Policies, and Edge Encryption. The role requires developing and maintaining RMF/ATO documentation, mapping configurations to NIST SP 800-53/800-171/172 and DoD IL4/IL5 controls, and managing Plans of Action and Milestones for vulnerability remediation.…See more The candidate will conduct continuous monitoring activities, compliance checks, and security assessments to maintain the Blue List platform's Authority to Operate and ensure alignment with DoD Zero Trust Strategy and CUI protection requirements.

Lead the design, deployment, and governance of an enterprise AI platform integrating AWS Bedrock, Microsoft 365 Copilot, and structured/unstructured data sources. Act as the primary technical authority for AI infrastructure, RAG architecture, security controls, and AI adoption across business units, with responsibility for platform budget, vendor contracts, and internal capability building through mentoring and community-of-practice leadership.…See more Requires hands-on production experience with Bedrock (Agents, Knowledge Bases, Guardrails), M365 Copilot enterprise deployment, and proven ability to operate as a solo platform owner in a matrixed organization without direct reports.

Architect and maintain ServiceNow security controls aligned to DoD Zero Trust architecture in FedRAMP High and DoD IL4/IL5 environments. Configure role-based access controls (RBAC), access control lists (ACLs), data policies, and edge encryption; maintain security matrices and enforce information-level segregation.…See more Develop System Security Plans (SSPs) and Risk Management Framework (RMF) artifacts to support ATO attainment and sustainment. Conduct vulnerability assessments, continuous monitoring, manage Plans of Action and Milestones (POA&M), and generate security assessment reports.

OWT Global seeks a Cybersecurity Analyst to serve as technical authority for ServiceNow platform security, ensuring compliance with federal cybersecurity protocols including NIST SP 800-53 and DoD RMF. Responsibilities include mapping ServiceNow roles and access controls to compliance frameworks, developing and maintaining System Security Plans (SSP) and POA&Ms, supporting vulnerability management and security assessments, and providing advisory support to government personnel on cybersecurity matters.…See more The role requires five years of practical cybersecurity experience, a Bachelor's degree in Cybersecurity or related field, and relevant certifications (CISSP or Security+ preferred), with strong understanding of ServiceNow architecture and DoD RMF processes.

The Accounting Systems & Data Integration Analyst supports Accounting & Finance modernization initiatives at Axos Bank, serving as a technical and functional resource for Jack Henry SilverLake, Enterprise Workflow automation, and related banking platforms. Responsibilities include designing and maintaining integrations between banking systems and Finance applications, developing transaction-to-GL mappings, performing data validation and reconciliations, and troubleshooting production issues across lending, deposit, treasury, and accounting operations.…See more The role requires 10+ years of experience with Jack Henry platforms, system integrations, data interfaces, and enterprise application implementations in banking or regulated environments, with proficiency in Azure DevOps, ServiceNow, SQL, APIs, and file-based integrations. The analyst will also leverage AI tools like Copilot and Claude to accelerate requirements analysis, testing, documentation, and identify automation opportunities.