itil jobs in San Diego

This role owns the design, configuration, administration, and operation of BMC Remedy AR System 9.1 and related ITSM modules (Incident, Problem, Change, Request, Asset, Knowledge) for an enterprise government client. The engineer will lead system upgrades and migrations, optimize CMDB data quality and reconciliation, automate service request workflows using Python/PowerShell, manage integrations via REST/SOAP APIs, ensure security compliance (RMF/ATO), and provide Tier 3 support while mentoring junior admins.…See more The position requires 5+ years in systems engineering and 3+ years hands-on BMC Remedy administration, with demonstrated expertise in AR System workflows, database administration (Oracle/SQL Server), and ITIL process implementation.

Design, build, and operate an enterprise ITSM platform centered on BMC Remedy AR System 9.1, managing the full application stack (Incident, Problem, Change, Request, Knowledge, Asset modules) plus Smart IT, Digital Workplace, and CMDB integrations. Lead system upgrades, patches, schema migrations, and maintain security compliance per RMF/ATO requirements.…See more Automate routine tasks and deployments using Python and/or PowerShell, optimize CMDB data quality, and provide Tier 3 support and mentorship to junior administrators.

Director-level role managing data center operations, infrastructure, and associated teams at a healthcare organization. Responsible for on-premises and hybrid infrastructure environments, network architecture, disaster recovery, business continuity, compliance with healthcare/security regulations, and supervising assigned staff.…See more Requires 10+ years of data center/infrastructure experience, 8+ years in supervisory roles, and demonstrated expertise in enterprise networking, cloud platforms, virtualization, and IT service management.

Provide IT infrastructure, application, and technical support for laboratory environments in life sciences/pharmaceutical/biotechnology settings. Install, configure, maintain, and troubleshoot laboratory IT systems including LIMS, ELN, LES, CDS applications, laboratory instruments, Windows servers, Active Directory, and networking.…See more Support GxP-regulated environments, system validation, change control, and audit activities while ensuring security, availability, and data integrity.

The IT Support Services I role provides frontline technical support to employees and clients, diagnosing and resolving hardware, software, and network issues across desktops, laptops, mobile devices, and printers. Responsibilities include managing user accounts and Active Directory, configuring operating systems and software, troubleshooting network connectivity and VPN access, and escalating complex issues to senior engineers.…See more The position requires 2+ years of hands-on experience with Microsoft Networks, firewalls, TCP/IP, Active Directory, Group Policy, PowerShell, and cloud technology integration, along with strong customer service and documentation skills.

Manage Microsoft 365 endpoint patching and compliance across Windows and macOS using Autopatch, Intune, and Patch My PC, including ring configuration, pilot testing, and production rollouts. Drive CVE remediation efforts, manage Intune device compliance policies and AutoPilot deployments, and support endpoint security configurations including Defender ATP.…See more Develop and maintain SOPs and runbooks for recurring operational processes, and participate in change management processes with the Change Advisory Board. Support M&A integration activities including tenant migrations, user provisioning, and policy alignment for acquired entities.

Summer 2027 internship supporting IT operations for the County of San Diego. The intern will assist with incident management, SLA performance tracking, and building dashboards and executive reports to provide leadership visibility into service health.…See more The role requires analytical and troubleshooting skills, proficiency in Excel, and clear written communication; experience with ServiceNow, ITIL, Power BI/Tableau, CloudWatch, Splunk, or SQL is desired.

As a DevSecOps Engineer II, you will design and implement automation solutions for secure software delivery across multiple environments, managing CI/CD pipelines, cloud and on-premises infrastructure, and integrating security best practices throughout the development lifecycle. You'll perform OS and data platform deployments, configure security features at classified levels, and collaborate with application teams on integration and testing.…See more The role requires 5+ years of DevOps/DevSecOps experience, proficiency with CI/CD tools (Ansible, ArgoCD, GitLab, Helm, Kubernetes, Jenkins, Azure DevOps), and expertise in configuration management, application lifecycle management, and cybersecurity. You must hold or be eligible for a Secret-level security clearance and obtain Security+ and Linux+ certifications within 120 days.

ESM Developer I will develop and maintain enterprise service management solutions using ServiceNow or similar platforms, focusing on integrations, CMDB support, and platform troubleshooting. The role involves building REST API integrations, managing data quality, supporting releases and deployments, and collaborating across technical and business teams.…See more The candidate will work with JavaScript, SQL, databases, and enterprise data governance standards while following Clearway's AI governance and security requirements. Level I developers are expected to build foundational enterprise application development skills and recognize automation and AI opportunities.

Develop and support enterprise service management (ESM) solutions on the ServiceNow platform, with a focus on integrations, CMDB maintenance, platform troubleshooting, and AI-enabled automation. The role involves building REST API integrations, maintaining data quality, supporting platform releases and deployments, and collaborating across technical and business teams.…See more Requires a bachelor's degree in a technical field or equivalent experience, 1+ years in application/software development or systems administration, and working knowledge of JavaScript or another modern programming language. This Level I position will grow technical responsibility as capability develops, with an emphasis on learning enterprise development standards and recognizing opportunities for automation and AI technologies.

The ESM Developer I will develop and maintain ServiceNow-based enterprise service management solutions, focusing on platform support, integrations, and CMDB data quality. Responsibilities include building integrations using REST APIs and IntegrationHub, troubleshooting connectivity and data issues, supporting platform releases and deployments, and collaborating with cross-functional teams to translate business requirements into technical solutions.…See more The role requires a bachelor's degree in a technical field or equivalent experience, 1+ years in application or systems development, and working knowledge of JavaScript or similar programming languages, with opportunities to apply AI and automation technologies.

Lead and manage a team of IT engineers while driving the design, development, and implementation of IT infrastructure, systems, and applications. Ensure IT solutions align with company objectives, maintain engineering standards and policies, and optimize system performance and security.…See more Collaborate cross-functionally to understand IT requirements and evaluate emerging technologies for adoption. Monitor vendor relationships, manage contracts, and lead initiatives to enhance IT capabilities and competitiveness.

Network Engineer III responsible for designing, implementing, and maintaining network infrastructure across global operations. Manages disaster recovery procedures, evaluates new network technologies, and collaborates on proof-of-concept projects.…See more Executes infrastructure changes within change management protocols, performs on-call support during non-business hours, and mentors junior network staff. Requires CCNP or CCDP certification and 8+ years of experience with hands-on expertise in Cisco routing/switching, security appliances, and virtualization platforms.

Sr. Systems Engineer responsible for designing, configuring, and integrating Microsoft endpoint and systems management solutions in DoD/DON environments.…See more The role requires deep expertise in Windows Server platforms, PowerShell scripting, SCCM/MECM, Active Directory, and endpoint management tools like Tanium and HP Radia. Must hold a current SECRET clearance and DoD 8570 IAT Level II certification, with 10+ years of relevant systems administration experience.

The City of San Diego seeks an Information Systems Manager to oversee IT planning, systems acquisition, implementation, and support for a large public organization. The role requires six years of professional information systems management experience, with at least three years at a senior analyst level or equivalent, supervising IT staff responsible for complex distributed computing systems.…See more Key responsibilities include managing IT policies and budgets, developing RFPs, and administering large-scale infrastructure. A Bachelor's degree is required; experience with Power BI, MS Project, ITIL, Windows environments, and IT procurement is highly desirable.

Lead and manage a team of IT engineers while driving the design, implementation, and maintenance of IT infrastructure, systems, and applications. Responsibilities include planning scalable and secure IT solutions, collaborating across departments to understand technical requirements, evaluating emerging technologies, establishing engineering standards and procedures, monitoring system performance, and managing vendor relationships.…See more Requires 5+ years of IT engineering experience with a focus on system design and infrastructure management, plus 2+ years in a leadership/managerial role.

IT Manager responsible for end-to-end IT operations at a mid-sized organization, including infrastructure administration, security, incident response, and disaster recovery. Oversees Windows Server, Active Directory, Microsoft Exchange DAG, virtualization, SAN storage, and Azure hybrid environments.…See more Leads IT projects from scoping to delivery, manages vendor relationships, owns cost optimization, and supervises IT team members while ensuring business continuity and SOC 2 compliance.

Director of IT seeking an experienced leader to oversee IT governance, compliance, and risk management for a biotech company. Responsibilities include drafting and maintaining IT policies aligned with regulations (GDPR, HIPAA, ISO 27001, FDA 21 CFR Part 11, SOX), leading internal and external audits, conducting risk assessments, developing IT quality management systems, and managing an IT team and budget.…See more The role requires 8+ years of IT experience with 3+ years in leadership, strong technical writing ability, and expertise in cloud platforms, network security, and data privacy.

Systems Administrator II supporting a U.S. Government RDT&E network.…See more Responsible for Windows system administration, troubleshooting hardware and software issues, applying security patches and STIGs to desktops, and managing Microsoft and Adobe products. Requires Secret clearance and IAT Level II certification (CySA+, Security+, CCNA Security, GICSP, GSEC, or SSCP); minimum 1+ year Windows OS experience.

This is an onsite production support role for enterprise analytics platforms, requiring 5+ years of experience supporting Matillion, Cognos, Power BI, Tableau, and MDM environments. The specialist will act as the primary point of contact for analytics, BI, ETL, and MDM issues, coordinating between end users, business stakeholders, and offshore teams while managing daily operational health, incident response, and SLA performance.…See more The role demands expertise in cloud analytics platforms (AWS, Azure, Snowflake), ITIL-based service management, and ticketing systems like ServiceNow or Jira, with strong skills in incident/problem/change management and translating technical issues for business audiences.

Lead ServiceNow implementation projects for federal clients, managing requirements, design, testing, and delivery of tracking and reporting tools. Collaborate with cross-functional teams and stakeholders to define priorities, develop prototypes, and document system architecture.…See more Requires PMP certification, active Secret clearance, 8+ years project management experience, 4+ years ServiceNow platform experience, and 5+ years leading technology consulting engagements.

Manager of IT Technical Support Services responsible for operational oversight of Server, Storage, and Computer Operations teams at a large healthcare organization. Leads staff managing Unix/Linux/Windows servers, SAN storage, data center infrastructure, and high-availability systems across multiple data centers and cloud environments.…See more Ensures adherence to HIPAA, JCAHO, and Title 22 compliance while delivering service quality against defined SLAs. Requires 5+ years in healthcare IT infrastructure, systems management, and team leadership, with experience in ERP/EMR systems (EPIC, Meditech, PeopleSoft), virtualization (VMware), ITIL processes, and disaster recovery.

Senior Core & Applications Developer responsible for developing, supporting, and enhancing the Symitar Episys core banking platform and related applications. The role requires designing efficient solutions, analyzing complex business and system challenges, mentoring other developers through code reviews and best practices, and collaborating with business units to deliver strategic initiatives.…See more Requires minimum 4 years of programming experience with strong systems design knowledge and extensive Symitar Episys experience; proficiency in PowerOn, SymConnect/SymXchange, SymForm, HTML, JavaScript, CSS, jQuery, and XML.

Senior Systems Engineer responsible for managing and automating enterprise Linux/Unix systems across VMware on-prem and hybrid environments in a regulated banking setting. Will develop and maintain Puppet automation modules for server provisioning, patching, and application deployment; administer vSphere, ESXi, and vCenter infrastructure; and ensure security hardening, compliance (SOX, FFIEC), and high availability for mission-critical applications.…See more Acts as L2/L3 resource for incident management, root-cause analysis, and operational stability, with scripting in Bash and Python to reduce manual recovery efforts.

As an Azure Cloud and AI Developer, you'll design, develop, and deploy cloud-native applications on Microsoft Azure while building AI-powered solutions using Azure OpenAI, Azure AI Services, and Azure Machine Learning. You'll create secure integrations between Azure applications and enterprise platforms, drive intelligent automation initiatives, and maintain CI/CD pipelines using Azure DevOps.…See more The role requires 3+ years of application development experience with at least 1 year hands-on with Azure, strong proficiency in C#/.NET/Python, REST APIs, Git-based source control, and secure coding practices in a regulated financial services environment.