Lead technical support and implementation for SAP Manufacturing Execution (ME) and Manufacturing Integration and Intelligence (MII) systems in a multi-site manufacturing environment. Provide L2/L3 plant-floor application support, troubleshoot integration issues between SAP ME/MII and ERP modules (PP, EWM, QM, PM), and coordinate with cross-functional teams on system upgrades and lifecycle management.… Conduct gap analysis, evaluate MES solutions, lead implementation efforts, and ensure service delivery compliance with ITIL processes and SLAs.