salesforce-service-cloud jobs in San Diego

Slalom seeks a Salesforce Solution Architect with 5–8+ years of CRM experience to lead end-to-end solution design for complex Salesforce implementations across Sales, Service, Experience, and specialty clouds. The role requires translating business requirements into well-architected solutions, designing business processes, managing technical integrations, conducting test planning, and mentoring junior team members.…See more Key competencies include functional system architecture, data modeling, Einstein/AI capabilities, Apex/LWC/Flows fundamentals, and active Salesforce certifications.

As a Salesforce Patient Services Consultant at Deloitte, you will support Life Sciences clients in implementing Salesforce Health Cloud and Life Sciences Cloud solutions, translating patient services business requirements into technical designs for enrollment, case management, benefits investigation, and patient support workflows. You'll work with cross-functional teams to gather requirements, document technical specifications, and contribute to solution architecture across complex patient journey transformations.…See more The role requires 2+ years of consulting experience, 1+ full Salesforce implementation, and 1+ years in a Salesforce Health Cloud or Life Sciences Cloud patient services environment.

Lead Salesforce administration, development, and AI automation initiatives for an insurance software company. Design, build, and deploy AI agents using Salesforce Agentforce and integrate Salesforce with third-party platforms (Microsoft 365, Aircall, Calendly, Applied Epic).…See more Independently manage technical projects from requirements through deployment, optimize workflows, maintain data security and integrity, and support end-user adoption while staying current with Salesforce and AI advancements.

Lead Salesforce CPQ and Revenue Cloud consulting engagements for enterprise clients, translating business objectives into scalable quote-to-cash solutions and implementation roadmaps. Set strategic direction across multiple workstreams, oversee system integration and release planning, and guide teams in requirements elicitation, process modeling, and Salesforce configuration (Lightning, Sales Cloud, Service Cloud).…See more Build executive client relationships, mentor delivery teams, and develop new solution concepts that align business goals with Salesforce capabilities across the sales and revenue lifecycle.

Lead Salesforce CPQ and Revenue Cloud implementation projects for enterprise clients, managing solution design, requirement gathering, and quote-to-cash initiatives. Oversee project timelines, budgets, and team delivery across complex technology programs while coaching team members on Salesforce configuration and release activities.…See more Translate business requirements into scalable solutions, coordinate system integrations across Salesforce platforms, and identify process improvement opportunities in sales and revenue operations.

VP leading strategic oversight and governance of business technology initiatives across a healthcare client account. Responsible for translating commercial business objectives and brand strategy into technology direction, managing enterprise platform integrations (Salesforce, marketing technology stack), and ensuring alignment between business priorities, technology capabilities, and delivery teams.…See more Serves as the strategic bridge between client leadership and internal technology/data teams, with accountability for technology roadmaps, governance, and capability maturity planning.

As a Data Governance Analyst, you will manage Salesforce platform administration across user/license management, configuration, data governance, and change management. You'll perform data cleansing, audits, and normalization while gathering requirements and translating them into scalable solutions.…See more The role requires 3–5 years of hands-on Salesforce Administration experience (Sales/Service Cloud), strong Flow automation knowledge, and 1–2 years administering Salesforce CPQ (Revenue Cloud). You'll collaborate across departments, train users, maintain technical documentation, and integrate with applications like NetSuite, DocuSign, and Boomi.

Director and Practice Leader role building and scaling Slalom's Contact Center Modernization consulting practice. The director will provide strategic leadership to a high-performing team, advise C-suite executives on modernization roadmaps integrating CRM, CCaaS, and AI platforms, and oversee design and delivery of solutions across Genesys, NICE, Amazon Connect, Salesforce, ServiceNow, and related ecosystems.…See more Requires 12+ years in contact center operations, customer experience, or CCaaS/CRM consulting, with proven people leadership, platform expertise, and ability to influence senior clients.