digital-workplace jobs in San Diego

This role owns the design, configuration, administration, and operation of BMC Remedy AR System 9.1 and related ITSM modules (Incident, Problem, Change, Request, Asset, Knowledge) for an enterprise government client. The engineer will lead system upgrades and migrations, optimize CMDB data quality and reconciliation, automate service request workflows using Python/PowerShell, manage integrations via REST/SOAP APIs, ensure security compliance (RMF/ATO), and provide Tier 3 support while mentoring junior admins.…See more The position requires 5+ years in systems engineering and 3+ years hands-on BMC Remedy administration, with demonstrated expertise in AR System workflows, database administration (Oracle/SQL Server), and ITIL process implementation.

Design, build, and operate an enterprise ITSM platform centered on BMC Remedy AR System 9.1, managing the full application stack (Incident, Problem, Change, Request, Knowledge, Asset modules) plus Smart IT, Digital Workplace, and CMDB integrations. Lead system upgrades, patches, schema migrations, and maintain security compliance per RMF/ATO requirements.…See more Automate routine tasks and deployments using Python and/or PowerShell, optimize CMDB data quality, and provide Tier 3 support and mentorship to junior administrators.