ticketing-systems jobs in San Diego

Lead the design, delivery, and operationalization of enterprise SOAR (Security Orchestration, Automation and Response) solutions for clients, managing technical teams and complex workstreams. Architect security automation integrations across SIEM, EDR/XDR, IAM, cloud, and other enterprise platforms using Python, PowerShell, JavaScript, and REST APIs.…See more Drive SOC process improvements, incident response automation, and governance of production workflows while translating operational requirements into scalable target-state architectures and business cases. Mentor teams, manage client-facing engagements, and communicate technical recommendations to senior stakeholders in a consulting environment.

Configuration Management Specialist I will manage technical documentation, configuration records, asset tracking, and inventory systems in a Department of Defense lab environment. The role requires maintaining accurate information in CMPro and BMC Helix scheduling software, proactively identifying documentation gaps and process issues, and coordinating with multiple teams to resolve conflicts and support operational priorities.…See more Requires a bachelor's degree in a related field (engineering, IT, logistics, configuration management, or equivalent) and 3–5 years of experience with CM tracking tools and technical documentation in a DoD or lab support environment. The position demands strict attention to detail when handling classified media and controlled materials, strong written and verbal communication skills, and the ability to interface professionally with government customers and cross-functional stakeholders.

This role combines offensive security expertise with vulnerability management for a financial software company. The engineer will triage and analyze bug bounty and vulnerability disclosure reports, reproduce vulnerabilities, develop technical findings, and communicate security risks to product and engineering teams.…See more The position requires 3+ years of cybersecurity experience with 2+ years in offensive security, hands-on penetration testing and vulnerability scanning skills, experience testing web/mobile/desktop applications or AI systems, and proficiency in Python or similar scripting languages.

Lead campus IT operations for a growing university, administering Student Information Systems (SIS) and Learning Management Systems (LMS), managing a two-person help desk team, and ensuring cybersecurity compliance. You will personally configure and troubleshoot both SIS and LMS platforms (such as Anthology, Populi, Moodle, or Canvas), oversee the migration to a new system, and drive AI adoption across the institution.…See more This is a hands-on role requiring direct technical work alongside strategic planning and team supervision.

ManTech seeks a Systems Administrator to maintain critical national security enterprise infrastructure in San Diego, working a 0100–0900 morning shift with on-call support. Responsibilities include administering Windows servers, domain controllers, cloud resources, and VMware environments; configuring and troubleshooting TACLANE cryptographic network encryptors; performing patch management, vulnerability remediation (ACAS/Nessus), and system hardening; and managing user accounts and ticketing incidents.…See more Requires a bachelor's degree with 4+ years of IT experience (or equivalent substitution), DoD 8570 IAT Level II compliance (Security+ CE or equivalent), 4+ years of enterprise Windows infrastructure design/deployment, and hands-on TACLANE encryptor experience. Up to 25% travel (CONUS and OCONUS) is required.

Lead campus IT operations for a small, growing university, administering student information and learning management systems while supervising a two-person team. You'll handle SIS/LMS configuration, migrations, help desk workflows, and cybersecurity practices, plus spearhead AI adoption across the institution.…See more The role is hybrid: strategic leadership and team mentoring balanced with hands-on technical support for faculty, staff, and students.

The Systems Administrator / IT Systems Specialist will provide hands-on support for IT infrastructure including servers, networks, business applications, and end-user devices. Key responsibilities include managing support tickets, performing system maintenance and patching, administering Microsoft technologies (Windows Server, Active Directory, Microsoft 365, Azure AD), supporting VMware virtualization and backup/restore operations, and troubleshooting network connectivity issues.…See more The role requires 4+ years of IT support or systems administration experience, working knowledge of Microsoft infrastructure and virtualization platforms, and strong troubleshooting skills. This is an on-site position in San Diego, CA requiring travel to Mexico approximately once monthly.

The Cybersecurity Analyst will support security compliance, assessment, monitoring, and remediation for a Federal information system. Responsibilities include implementing and validating security controls, collecting evidence for assessments and audits, maintaining security documentation, reviewing vulnerability scans, monitoring security alerts, and preparing status reports.…See more The role requires a minimum of five years of cybersecurity or information assurance experience, a bachelor's degree, and an active CompTIA Security+ certification or higher. The analyst will coordinate with technical and program personnel to ensure cybersecurity actions are completed on schedule.