root-cause-analysis jobs in San Diego

As a senior technical authority on a Managed Services team, you will own the full lifecycle of cloud contact center solutions for enterprise customers using Amazon Connect. You'll build and deploy production code through automated CI/CD pipelines and Infrastructure as Code (Terraform or CloudFormation), leveraging modern Connect capabilities like Lex, Contact Lens, and Agent Assist.…See more You'll establish development standards, SLA targets, and quality metrics while leading 24/7 proactive monitoring, complex incident response, and root cause analysis as the senior escalation point for the team.

Associate Systems Engineer supporting the development and enhancement of in-vitro diagnostic (IVD) instruments within a regulated medical device environment. The role involves system integration testing, verification and validation (V&V) activities, troubleshooting, failure investigations, and risk assessments across multiple R&D projects.…See more Responsibilities include executing statistical analyses, performing root cause analysis, contributing to design control documentation and regulatory submissions, and collaborating with cross-functional teams (software, hardware, assay development, quality, manufacturing). Requires a Bachelor's degree in Systems Engineering, Bioengineering, Mechanical Engineering, Electrical Engineering, or related field with 0–3 years of relevant experience; Master's preferred.

A strategic QA leadership role responsible for defining and executing comprehensive QA strategy across manual and automated testing, with emphasis on AI-enabled Quality Engineering and modern CI/CD integration. The manager will drive adoption of AI-assisted test design, resilient automation patterns, and continuous quality monitoring while leading QA teams, establishing quality standards, and ensuring compliance in a regulated financial services environment.…See more Key responsibilities include building actionable quality metrics dashboards, embedding security testing into pipelines, managing defect lifecycle, and partnering with Engineering and DevOps to enforce release gates and SDLC adherence.

Design and review data engineering solution architectures on Databricks and AWS, aligning technical decisions with business goals. Lead enterprise-scale data migration and modernization programs, providing architectural guidance and technical leadership across client and internal teams.…See more Demonstrate hands-on expertise in PySpark, SQL, data warehousing, CI/CD pipelines, and data governance frameworks. Mentor team members and foster a knowledge-sharing culture while driving smooth project execution and transition.

SAIC seeks a Senior Integration Test Engineer to verify, test, troubleshoot, and debug software controlling Unmanned Surface Vessels (USVs). The role involves developing automated test suites in Python and Selenium, designing simulation programs, deploying Docker containers on RHEL systems, and performing integration testing both remotely and on-site.…See more Requires an active Secret clearance, U.S. citizenship, and hands-on experience with software testing, Linux systems, and automation tooling.

The role seeks a Databricks & AWS Data Engineering Architect to lead enterprise-scale data migration and modernization programs for a banking client. The architect will design and implement data solutions using Databricks, PySpark, SQL, and AWS, with responsibility for CI/CD pipelines, data governance frameworks, and data quality monitoring.…See more Required skills include hands-on expertise in data engineering, data warehousing, and data architecture, along with leadership capabilities to manage stakeholders and drive engineering best practices across the organization.

Senior Network Engineer responsible for designing, operating, and securing enterprise-grade wired and wireless networks across San Diego International Airport. Diagnose and resolve complex network issues through root cause analysis, lead infrastructure projects, and manage disaster recovery and compliance initiatives including vulnerability assessments and penetration testing.…See more Develop comprehensive network documentation, architecture designs, and standard operating procedures. Participate in on-call rotation supporting critical network operations and frequently access airfield facilities.

Sr. Systems Engineer leading the design, development, and certification of safety-critical unmanned aircraft systems.…See more You will define development plans and processes, technically lead system requirements through validation and verification, conduct trade studies, and serve as a subject matter expert across domains like avionics, propulsion, flight controls, or data networks. The role requires deep experience with complex safety-critical certification programs, ARP-4754 compliance, and engagement with airworthiness authorities.

This role manages continuous software sustainment and operational support for production systems in secure, multi-domain defense environments. You will perform tier 2/3 technical support, proactive vulnerability management, and technical debt remediation while executing zero-downtime deployments using Agile methodologies (Scrum, Kanban, SAFe).…See more You must maintain DISA STIG compliance, implement Risk Management Framework controls, and support Authority to Operate (ATO) activities. The position requires hands-on expertise with Linux and Windows Server administration, shell scripting (Bash/Python/Ansible), virtualization, SIEM/security monitoring, and DoD 8140 cyber workforce certifications.

Develop low-level firmware in C/C++ for microcontrollers, processors, custom ASICs, FPGAs, and embedded hardware platforms. Design and maintain board support packages, hardware abstraction layers, bootloaders, and device drivers; perform board bring-up, hardware validation, and debug complex hardware/firmware issues using lab instrumentation.…See more Requires 4+ years of embedded firmware experience, strong C/C++ skills, hands-on board bring-up and debugging expertise, and knowledge of embedded communication protocols (SPI, I2C, I3C, UART, Ethernet, CAN, RS-422, RS-485). Support high-reliability firmware development practices including fault management, redundancy, power management, and collaborate across hardware, FPGA, verification, and manufacturing teams.

Senior Software Engineer responsible for architecting and implementing complex Android applications in Kotlin for medical devices, with emphasis on reliability, security, and regulatory compliance. The role involves collaborating with embedded and systems engineers to integrate Bluetooth Low Energy (BLE) and other communication protocols with medical device hardware, designing testable architectures, and ensuring compliance with medical device standards like IEC 62304 and FDA requirements.…See more Responsibilities include leading design reviews, conducting root-cause analysis on field issues, implementing comprehensive testing strategies, and maintaining technical documentation for regulated environments.

Software Engineer II responsible for operating and improving large-scale data platforms (SQL, NoSQL, streaming, caching) with a focus on reliability, automation, and self-service infrastructure. The role involves building observability tooling, participating in on-call incident response, troubleshooting database and infrastructure issues, and collaborating across teams to deliver reliable stateful services.…See more Required skills include Go, Terraform, API design, Kubernetes, and hands-on experience with databases like Cassandra, Aurora, Kafka, Redis, and DynamoDB on AWS or GCP.

Software Engineer II responsible for operating and improving large-scale data platforms (SQL, NoSQL, streaming, caching) with a focus on reliability, automation, and developer experience. The role involves building self-service infrastructure tooling, contributing to observability and SLO definitions, participating in on-call rotations, and automating infrastructure provisioning using Terraform.…See more Requires 3+ years of software or infrastructure engineering experience, production Go development, hands-on Terraform expertise, and deep knowledge of distributed systems concepts and operational practices.

SAIC seeks a Network Engineer to provide break/fix IT support and cybersecurity patching for U.S. Navy afloat networks in a shipboard environment.…See more The role involves troubleshooting LAN/server/network issues, performing root-cause analysis, administering Cisco switches/routers and Windows/Linux systems, and delivering technical briefs to Active Duty and government personnel. Requires 1+ years supporting military networks, active Secret clearance, DoD IAT Level II certification, and ability to obtain TS/SCI.

Design and review data engineering solution architectures on AWS and Databricks, aligning technical decisions with business goals and market trends. Lead enterprise-scale data migration and modernization programs, mentoring teams and driving initiatives from proposal through delivery.…See more Provide hands-on expertise in Databricks, PySpark, SQL, and AWS, with strong proficiency in CI/CD pipelines, data governance, and engineering best practices. Engage with clients and internal stakeholders to build productive relationships and ensure successful project execution.

Senior Network Engineer supporting U.S. Navy afloat (shipboard) networks, providing break/fix IT support, cybersecurity patching, and technical troubleshooting in a fast-paced military environment.…See more Requires hands-on administration of Cisco switching/routing, Windows Server, and Linux systems; root-cause analysis; and coordination with Active Duty personnel and government staff. Must hold an active Secret clearance, be able to obtain TS/SCI, and meet DoD IAT Level II certification requirements. Role includes 25% travel, frequent onsite shipboard support, and occasional after-hours availability.

Quality Assurance Specialist II leads and supports audit activities, serves as a QA subject matter expert during inspections, and manages quality events and risk assessments for medical device products. The role involves conducting root cause analyses, managing document control and training workflows, coordinating the internal audit program, and driving quality-system improvement projects.…See more The position requires a bachelor's degree in a scientific or engineering discipline with 3–5 years of QA or regulatory affairs experience in a regulated industry, with medical device experience highly preferred. Key responsibilities include compliance with ISO 13485 and 21 CFR Part 820, partnership with senior quality engineers on risk management, and eQMS implementation and validation.

SAIC seeks a senior network engineer to provide break/fix IT support and cybersecurity patching for U.S. Navy afloat networks aboard ships in a hybrid/remote role based in San Diego.…See more The role requires hands-on administration of Cisco switches/routers, Windows Server, and Linux systems; root-cause analysis and troubleshooting of LAN issues; and delivery of server and network support in a fast-paced shipboard environment. Requires an active Secret clearance and ability to obtain TS/SCI, DoD IAT Level II certification, and 5+ years of experience with military network environments. Travel up to 25% and occasional after-hours support are expected.

Technical Lead responsible for designing, developing, and optimizing NICE CXone architecture and call flows for voice and digital channels integrated with LiveVox. Will design high-level and low-level architectures including data flow diagrams, lead ACD/IVR call flow design, and drive integrations across CRM, ERP, WFM, QM, and analytics systems using REST/SOAP/Webhooks.…See more Role requires ensuring scalability, high availability, disaster recovery, compliance, and performance optimization while conducting architectural reviews and providing technical guidance to cross-functional teams. Will lead AI/automation enhancements, migration roadmaps, root cause analysis, and act as a technical liaison for cloud migration and CX transformation consulting.

Principal Systems Engineer leading full product development lifecycle for a Class II Medical Device, defining system architecture and engineering strategy across electrical, firmware, software, and manufacturing domains. Owns multidisciplinary systems end-to-end, establishing development processes (CI/CD, automated testing, version control), leading embedded hardware and firmware architectures, and ensuring FDA compliance and Design Controls adherence.…See more Serves as primary technical authority coordinating internal teams and external partners, conducting design/architecture reviews, supporting manufacturing scale-up, and mentoring cross-functional engineers. Requires 12+ years of multidisciplinary product development with demonstrated systems engineering expertise, regulated-industry experience, and technical leadership without direct authority.

As a Systems Engineer II, you will integrate hardware and software components, develop and execute test plans, debug system interfaces, and verify requirements throughout the product lifecycle. You will support engineering activities across integration, testing, troubleshooting, and field deployment, collaborating with multi-disciplinary teams to ensure systems perform reliably.…See more The role requires hands-on lab and field testing, root-cause analysis, and use of test equipment (oscilloscopes, spectrum analyzers) and analysis tools like MATLAB. You will maintain engineering specifications, prepare performance evaluations, and present technical results to stakeholders.

As a Systems Engineer I, you will integrate hardware and software components, develop and execute test plans, debug system functions and interfaces, and verify requirements throughout the product lifecycle. You'll support engineering activities across integration, testing, field deployment, and post-deployment phases, analyzing real-world and test data using tools like MATLAB, troubleshooting hardware/software issues, and collaborating with multi-disciplinary teams.…See more The role expects you to maintain engineering specifications and databases, conduct root-cause analyses, and present technical results to stakeholders. A STEM bachelor's degree and hands-on experience with test equipment (oscilloscopes, spectrum analyzers) are required; familiarity with C/C++/C# and Python scripting is preferred.

The RMA Engineer manages Return Material Authorizations for hyperscaler and enterprise server products, handling review, logging, troubleshooting, and root cause analysis of returned hardware down to component level. Responsibilities include diagnosing failures, executing test plans, validating server SKUs across cloud platforms (AWS, Azure, GCP), and coordinating repair and return-to-service processes.…See more The role requires collaboration with engineering, supply chain, and customer support teams, along with maintaining accurate records and generating trend reports. Required background: Bachelor's in Computer Science or Electrical/Electronics Engineering plus 4+ years of hardware engineering experience (or equivalent with advanced degree).

The RMA Engineer manages Return Material Authorizations for hyperscaler and enterprise server products, handling hardware evaluation, troubleshooting, and disposition. Responsibilities include diagnosing component-level failures, performing root cause analysis, executing test plans, and validating server configurations across AWS, Azure, and GCP environments.…See more The role requires collaboration with engineering, supply chain, and customer support teams, plus inventory management and process coordination. Candidates need a bachelor's degree in Computer Science or Electrical/Electronics Engineering with 4+ years of hardware engineering experience (or equivalent via advanced degree).

Principal-level individual contributor role leading AI/ML architecture and engineering strategy at scale. Requires 13+ years across ML, data engineering, and distributed systems, with 3+ years shipping production Generative/Agentic AI systems.…See more Hands-on expertise in RAG, vector databases, LLM optimization, agentic orchestration, and MLOps/LLMOps practice. Will set technical direction, own architecture decisions, drive platform initiatives, and raise engineering standards across the organization without direct people-management responsibility.