This role owns the design, configuration, administration, and operation of BMC Remedy AR System 9.1 and related ITSM modules (Incident, Problem, Change, Request, Asset, Knowledge) for an enterprise government client. The engineer will lead system upgrades and migrations, optimize CMDB data quality and reconciliation, automate service request workflows using Python/PowerShell, manage integrations via REST/SOAP APIs, ensure security compliance (RMF/ATO), and provide Tier 3 support while mentoring junior admins.… The position requires 5+ years in systems engineering and 3+ years hands-on BMC Remedy administration, with demonstrated expertise in AR System workflows, database administration (Oracle/SQL Server), and ITIL process implementation.
San DiegoLast seen today