customer-service-to-field-service jobs in San Diego

As a Functional Senior Consultant, you will design, configure, and implement SAP Sales and Service Cloud solutions for enterprise clients. You will translate business requirements into functional designs and configuration specifications, configure sales processes (leads, opportunities, pipelines, quotations), configure service processes (case management, queues, escalations, routing), and support integrations and data migrations.…See more You will partner with development teams on extensions and integration objects, and guide clients on SAP CX capabilities and digital transformation roadmaps. This role requires 5+ years of SAP CX implementation experience, deep expertise in Sales Cloud and Service Cloud configuration, and knowledge of Lead-to-Cash and Customer Service-to-Field Service processes.

Lead architect role designing and implementing SAP Sales and Service Cloud V2 solutions for enterprise clients. Responsible for defining end-to-end solution architecture, integration strategies with S/4HANA and third-party systems, extensibility approaches using SAP BTP, and identity/authentication models.…See more Will guide solution design for sales and service capabilities, lead C4C-to-V2 migrations, and govern delivery across blueprint, configuration, testing, and operational handover phases.