call-flows jobs in San Diego

An Advanced Forward Deployment Engineer at Keysight embeds directly within customer wireless development environments as a software developer, systems engineer, and deployment lead. The role requires independently diagnosing and resolving complex deployment issues across protocol layers (L1–L3), writing and modifying application and protocol-stack software in C/C++ and Python, and delivering production-quality code and controlled releases.…See more You will analyze signaling flows and performance data, develop Python APIs and automation workflows, create diagnostic instrumentation, and act as a feedback loop between field problems and core product teams.

Technical Lead responsible for designing, developing, and optimizing NICE CXone architecture and call flows for voice and digital channels integrated with LiveVox. Will design high-level and low-level architectures including data flow diagrams, lead ACD/IVR call flow design, and drive integrations across CRM, ERP, WFM, QM, and analytics systems using REST/SOAP/Webhooks.…See more Role requires ensuring scalability, high availability, disaster recovery, compliance, and performance optimization while conducting architectural reviews and providing technical guidance to cross-functional teams. Will lead AI/automation enhancements, migration roadmaps, root cause analysis, and act as a technical liaison for cloud migration and CX transformation consulting.