Summer 2027 Production Support Analyst Intern

Summary

Summer 2027 internship supporting IT operations for the County of San Diego. The intern will assist with incident management, SLA performance tracking, and building dashboards and executive reports to provide leadership visibility into service health. The role requires analytical and troubleshooting skills, proficiency in Excel, and clear written communication; experience with ServiceNow, ITIL, Power BI/Tableau, CloudWatch, Splunk, or SQL is desired.