Jobs at ICW Group

Network Engineer II designs, maintains, and troubleshoots ICW Group's multi-vendor network infrastructure, including LAN, WAN, MPLS, SAN fabric switches, server load balancers, and VoIP systems. Provides 3rd tier technical support, works with security and project teams to mitigate network risks, and ensures compliance with ITIL and regulatory standards. Requires a Bachelor's degree in Computer Science or related field, minimum 5 years of networking experience, CCNA or JNCIA certification (CCNP or JNCIS preferred), and hands-on expertise with Juniper networking devices, VMware virtualization, routing protocols, and firewall administration.

The AI Architect II is a senior technical leadership role responsible for establishing architectural standards and patterns for AI solutions, including RAG pipelines, agentic workflows, and model serving. The role involves designing scalable AWS cloud architectures, defining MLOps practices, implementing responsible AI governance, and translating business requirements into enterprise AI and cloud strategies. The position requires hands-on technical expertise to evaluate and integrate AI/ML services, lead systems design across microservices and event-driven architectures, and mentor engineering teams on cloud and AI best practices. This role drives technology decisions with real business impact while modernizing the company's platform through cloud-native and AI transformation initiatives.

The Digital Portals Technical Product Owner bridges business stakeholders, development teams, and end-users to drive the development and delivery of digital portal products. The role owns the product vision, roadmap, and strategy; prioritizes the backlog based on business value; participates in agile ceremonies; and validates requirements before development. The ideal candidate has 6+ years leading technical teams and translating requirements across business and technical audiences, plus 3+ years as a Product Owner or Product Manager, with insurance industry experience highly desired.

The Applied AI Engineer develops, deploys, and maintains generative AI solutions for insurance products and internal workflows. The role involves implementing end-to-end AI pipelines using AWS services (SageMaker, Lambda, ECS/EKS, S3), building feature engineering workflows in Snowflake, and collaborating with cloud and MLOps teams. Candidates need 3+ years of AI/ML engineering experience with 1–2 years focused on generative AI or LLMs, proficiency in Python and frameworks like PyTorch or Hugging Face Transformers, and hands-on cloud deployment experience. The position requires monitoring model performance, ensuring security and compliance, and supporting AI architecture reviews.

The Product Owner drives product strategy and delivery for an insurance carrier, serving as the bridge between business stakeholders, development teams, and end-users. Responsibilities include defining and communicating product vision, converting business ideas into a prioritized backlog, facilitating agile ceremonies (sprint planning, grooming, retrospectives), and validating roadmap items prior to development. The role requires 6+ years of related experience (including leading technical teams and translating requirements), minimum 3 years as a Product Owner or Product Manager, and a Bachelor's degree in Business, Finance, Computer Science, Engineering, or related field. Certified Product Owner (CPO) certification is required; SAFe is preferred.