Lead a team of infrastructure engineers responsible for designing, implementing, and maintaining a private cloud service supporting 10,000+ legal and accounting firms. Oversee compute, storage, and network infrastructure (Cisco, Fortigate, HPE SANs), manage Windows Server and Remote Desktop Services environments, drive automation using Terraform, Ansible, and PowerShell, and ensure SOC 2 compliance and 24/7 operational excellence.
Own the product direction, roadmap, and prioritization for a ground-up AI-accelerated migration platform that helps law firms move onto the CARET Legal practice management system. You will translate complex migration and onboarding challenges into well-scoped product opportunities, work closely with an Engineering Tech Lead on technical architecture, and partner with migration/operations teams to deliver measurable customer and business outcomes.… The role requires deep technical fluency with data flows and system behavior, strong judgment about scope and tradeoffs, and the ability to engage directly with engineers and cross-functional stakeholders. You'll define success metrics around time-to-value, cutover experience, delivery predictability, and quality while balancing platform investment with customer commitments.
Lead the product direction, roadmap, and prioritization for a ground-up AI-accelerated migration platform designed to help law firms onboard onto CARET Legal. You'll own the product strategy end-to-end, translating complex migration and onboarding challenges into repeatable, scalable platform capabilities.… Working closely with the Engineering Tech Lead and cross-functional teams, you'll develop deep knowledge of the CARET Legal data model, legal practice management workflows, and define success metrics around time-to-value, delivery predictability, and customer outcomes. This role requires strong technical fluency, disciplined scoping judgment, and the ability to balance competing priorities across engineering, operations, delivery, and customer-facing stakeholders.