Jobs at Amazon Web Services (AWS)

Enterprise Support Operations Manager for AWS's strategic accounts, leading teams managing full application stacks and supporting mission-critical customer deployments. The role involves overseeing Enterprise support cases, conducting performance reviews, participating in customer meetings, and advocating for customer needs within AWS engineering teams. Requires executive leadership abilities, technical depth across systems (Linux/Windows), networking, and web services, with responsibility for working directly with Amazon engineers to resolve customer issues rapidly.

The Solutions Architect will lead technical engagements with customers to design and implement cloud computing solutions on AWS, helping them migrate and architect applications using services like EC2, S3, RDS, and CloudFront. The role requires owning implementation projects, providing architectural best practices, and serving as a subject matter expert on security and cloud infrastructure. Candidates need 2+ years of design/implementation/consulting experience, 4+ years in a technology domain (software development, cloud, systems engineering, infrastructure, security, networking, or data & analytics), and 5+ years in IT development or consulting in software/Internet industries. The position involves 30% travel and technical presentations to groups of varying sizes.

AWS seeks a Solutions Architect to help customers design and implement cloud computing solutions, with responsibility for technical engagement on implementation projects, architecture guidance, and thought leadership. The role requires deep expertise in AWS services (EC2, S3, RDS, CloudFront) and security best practices, alongside the ability to communicate technical strategy to both customers and internal teams. Candidates should have 5+ years of IT implementation or consulting experience, with 4+ years in a specific technology domain such as software development, cloud computing, systems engineering, or infrastructure.

Lead senior systems engineer on the EC2 NX Platforms team to design and optimize the packet processing pipeline powering EC2 instances across AWS's global fleet. Drive ultra-high-performance networking software handling millions of packets per second through expert C/C++ development, low-level hardware tuning, and data structure optimization. Own architecture decisions, mentor junior engineers, and ship production code across EC2 and Lambda with full ownership from design through operation. Collaborate with cross-functional teams to implement Software Defined Networking (SDN) capabilities that enhance security, availability, and reliability.

Design and implement ultra-high-performance packet processing software for AWS EC2's virtualized networking stack, handling encryption, firewalls, routing, and monitoring across 9M+ hosts. Own end-to-end development of features running on the EC2 Nitro System, from design through production deployment, optimizing for millions of packets per second on single CPU cores. Build secure, scalable monitoring and diagnostics services, and design hardware/software validation platforms enabling efficient CI/CD. Mentor junior engineers on systems architecture and maintainable code while collaborating cross-functionally to define requirements and improve development processes.

Senior software development engineer leading a small team on AWS EC2 VPC's packet pipeline, which processes millions of packets per second across a global fleet. The role requires deep expertise in C/C++ systems programming, kernel/embedded development, and ultra-high-performance optimization including hand assembly and vectorization. Responsibilities include architecture decisions, mentoring junior engineers, design/code reviews, and communicating technical strategy with cross-functional teams and leadership.