As a Functional Senior Consultant, you will design, configure, and implement SAP Sales and Service Cloud solutions for enterprise clients. You will translate business requirements into functional designs and configuration specifications, configure sales processes (leads, opportunities, pipelines, quotations), configure service processes (case management, queues, escalations, routing), and support integrations and data migrations.… You will partner with development teams on extensions and integration objects, and guide clients on SAP CX capabilities and digital transformation roadmaps. This role requires 5+ years of SAP CX implementation experience, deep expertise in Sales Cloud and Service Cloud configuration, and knowledge of Lead-to-Cash and Customer Service-to-Field Service processes.