ServiceNow Success Architect providing strategic technical guidance to enterprise customers on platform architecture, integrations, and best practices across security and ITOM products. Responsibilities include designing and implementing large-scale ServiceNow solutions, assessing implementations for performance and scalability, developing reusable accelerators and playbooks, and mentoring technical teams.… Requires 8+ years of hands-on ServiceNow experience with deep expertise in at least two product areas, enterprise architecture knowledge, and ServiceNow certifications (CSA, CAD, CIS).