microsoft-networks jobs in San Diego

The IT Support Services I role provides frontline technical support to employees and clients, diagnosing and resolving hardware, software, and network issues across desktops, laptops, mobile devices, and printers. Responsibilities include managing user accounts and Active Directory, configuring operating systems and software, troubleshooting network connectivity and VPN access, and escalating complex issues to senior engineers.…See more The position requires 2+ years of hands-on experience with Microsoft Networks, firewalls, TCP/IP, Active Directory, Group Policy, PowerShell, and cloud technology integration, along with strong customer service and documentation skills.

The IT Support Services I associate will provide frontline technical support to employees and clients, diagnosing and resolving hardware, software, and network issues via phone, email, and ticketing systems. Responsibilities include installing and configuring operating systems and software, managing user accounts and Active Directory, troubleshooting network connectivity and VPN access, and escalating complex issues to senior engineers.…See more The role requires 2+ years of hands-on experience with Microsoft Networks, firewalls, TCP/IP, PowerShell, and endpoint security, along with strong communication skills and the ability to work independently under pressure.