connectwise jobs in San Diego

The IT Support Services I role provides frontline technical support to employees and clients, diagnosing and resolving hardware, software, and network issues across desktops, laptops, mobile devices, and printers. Responsibilities include managing user accounts and Active Directory, configuring operating systems and software, troubleshooting network connectivity and VPN access, and escalating complex issues to senior engineers.…See more The position requires 2+ years of hands-on experience with Microsoft Networks, firewalls, TCP/IP, Active Directory, Group Policy, PowerShell, and cloud technology integration, along with strong customer service and documentation skills.

Install, configure, maintain, and troubleshoot network infrastructure, servers, workstations, and IT systems for client environments. Provide remote and onsite technical support, manage Active Directory and cloud platforms (Azure, AWS), and recommend technology solutions aligned with client needs.…See more Document work in ticketing systems, escalate complex issues, and identify opportunities to improve system performance, security, and reliability.

Senior Systems Engineer serving as Tier 3 escalation and solutions architect for a managed service provider (MSP), designing end-to-end technical solutions across Microsoft 365, Azure, identity/security, and networking for multiple clients. Responsibilities include architecting and administering Azure and Microsoft 365 environments (Entra ID, Intune, Exchange Online, SharePoint), implementing security controls (MFA, conditional access, DLP, identity governance), building PowerShell automation and AI-assisted agents to reduce manual work, and mentoring Tier 1/2 technicians.…See more Must have deep hands-on expertise in Azure and O365 administration, strong security background in identity/access management and endpoint security, proven scripting ability, and experience escalating complex infrastructure/cloud/security issues in a multi-client MSP environment.

The IT Support Services I associate will provide frontline technical support to employees and clients, diagnosing and resolving hardware, software, and network issues via phone, email, and ticketing systems. Responsibilities include installing and configuring operating systems and software, managing user accounts and Active Directory, troubleshooting network connectivity and VPN access, and escalating complex issues to senior engineers.…See more The role requires 2+ years of hands-on experience with Microsoft Networks, firewalls, TCP/IP, PowerShell, and endpoint security, along with strong communication skills and the ability to work independently under pressure.