As Associate Director of Customer Engagement Platforms & Data, you will lead product management, solution architecture, and delivery for commercial and medical affairs customer engagement capabilities—including Veeva and Salesforce CRM, marketing automation, and digital engagement platforms. You will translate business and data strategies into product plans and technical requirements, partner across Commercial Systems & Analytics and Enterprise Data & Intelligence to align roadmaps and governance, and provide hands-on delivery leadership from discovery through deployment and continuous improvement.… The role requires balancing product ownership with technical accountability for architecture, security, scalability, compliance, and data governance in a shared operating model with cross-functional teams.