Lead ServiceNow and Moveworks AI implementations as a manager-level architect, designing and optimizing AI-powered workflows, configuring automated ticket resolution, and orchestrating multiple LLMs within enterprise environments. Architect solutions using prompt engineering, RAG techniques, and protocols like MCP and A2A, while leading client workshops, managing delivery across waterfall and agile models, and supporting pre-sales activities.… Require 2–5 years of ServiceNow experience, 1+ year with NOW Assist, and 2–5 years with Moveworks; lead teams and communicate with executives.
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