Service Now Developer

Summary

ServiceNow Developer responsible for hands-on development, scripting, and configuration using Flow Designer, JavaScript, REST/SOAP Web Services, and Mid-Servers. Design and build custom ITSM workflows, migrate legacy Oracle APEX data to ServiceNow's unified schema, and architect advanced platform capabilities including AI integration. Lead agile ceremonies, conduct stakeholder workshops for process re-engineering, and provide knowledge transfer to government administrators while ensuring code quality and federal compliance standards.