Principal Software Engineer – SRE, Incident Response & Operational Excellence

Summary

Principal-level SRE role commanding large-scale incidents at an enterprise financial-services company. Lead incident response operations across 24x7 follow-the-sun rotations, own runbook clarity and escalation workflows, drive blameless RCAs, and build agentic tooling for triage and post-incident analysis. Requires 12+ years operating high-traffic production systems, deep SRE expertise (SLOs, observability, alerting, on-call practices), hands-on distributed-systems knowledge across cloud infrastructure, Kubernetes, networking, and data stores, plus proficiency in Python/Golang/Java and AI agent development to automate incident-response workflows.