Business Systems Analyst

Summary

Business Systems Analyst with 15+ years of progressive experience in business systems analysis, particularly within engineering, manufacturing, and distribution environments. The role involves managing small to mid-size IT projects, configuring and supporting large-scale ERP systems (primarily SAP), administering ServiceNow for service management, and authoring business process diagrams and functional specifications. Responsibilities include understanding SDLC processes, differentiating valid business requirements, performing technical application administration, and staying current on IT trends to recommend solutions balancing short-, mid-, and long-term trade-offs.