Senior Staff Software Engineer responsible for architecting and leading Intuit's Virtual Expert Platform (VEP), an agentic AI customer success system that serves Customer Success Managers, onboarding specialists, and partner teams. The role requires deep hands-on development (50–70%) alongside strategic architecture work, designing multi-agent systems end-to-end, establishing technical standards and AI safety frameworks, and driving complex cross-team technical problems to resolution.… This engineer will define observability and guardrail patterns for AI in production, mentor senior engineers, and influence product roadmap strategy with senior business leaders.
San DiegoLast seen 2 days ago