service-level-agreements jobs in San Diego

Senior manager responsible for leading Deloitte's identity and access management (IAM) managed services delivery across multiple client accounts. The role requires 10+ years of IAM experience with 5+ years in managed services or IT operations leadership, hands-on expertise with platforms like SailPoint, CyberArk, Okta, or Entra ID, and the ability to drive service improvement through automation and modernization.…See more Responsibilities include account ownership, executive governance, financial performance management, team mentorship, and business development activities such as contract renewals and proposal response.

As a Senior Consultant on Deloitte's GPS Cyber Strategy & Transformation team, you will lead requirements workshops, analyze processes to identify ServiceNow automation opportunities across IT Ops, asset management, risk, and security domains, and support functional design and configuration of ServiceNow solutions including forms, workflows, dashboards, and access controls. You'll document data models, taxonomies, and governance requirements; produce project artifacts such as requirements docs and functional designs; and collaborate with stakeholders on demonstrations, testing, training, and solution adoption for cyber and risk management use cases.See more