Senior IT Engineer responsible for enterprise Slack administration, SaaS platform governance, and integration automation across hybrid cloud and on-prem environments. Build and operate Slack apps, bots, and workflows using the Slack API and Bolt framework; design CI/CD pipelines and infrastructure-as-code for SaaS configuration management.… Implement identity protocols (SAML 2.0, OAuth 2.0, OIDC, SCIM) and automate routine SaaS operations using Python and Bash. Provide tier-2/3 support, troubleshoot complex integration issues, and partner with Security and Compliance teams on standards and incident response.
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