jira-service-management jobs in San Diego

This is an onsite production support role for enterprise analytics platforms, requiring 5+ years of experience supporting Matillion, Cognos, Power BI, Tableau, and MDM environments. The specialist will act as the primary point of contact for analytics, BI, ETL, and MDM issues, coordinating between end users, business stakeholders, and offshore teams while managing daily operational health, incident response, and SLA performance.…See more The role demands expertise in cloud analytics platforms (AWS, Azure, Snowflake), ITIL-based service management, and ticketing systems like ServiceNow or Jira, with strong skills in incident/problem/change management and translating technical issues for business audiences.

This role is a Jira and Atlassian suite administrator and Agile Product Support SME for the Joint Fires Network (JFN) Program. You will configure and maintain Jira workflows, automations, Confluence, and Advanced Roadmaps across secure DoD networks while serving as a strategic bridge between operational leaders and development teams.…See more You will drive Agile process implementation, requirements traceability, and release management while translating mission requirements into structured technical specifications. The role requires 5+ years in Agile environments (as Product Owner, Agile Coach, Business Analyst, or Scrum Master), 2+ years hands-on Jira/Confluence administration, active TS/SCI clearance, and demonstrated expertise in Agile Release Management and secure software development practices.

Senior SysAdmin to administer and optimize Shield AI's Atlassian Cloud ecosystem (Jira Software, Jira Service Management, Confluence). Responsibilities include designing workflows and automation rules, developing REST API integrations and webhooks, managing enterprise system integrations (DevOps toolchains, CI/CD, identity providers), administering Atlassian Access, and building advanced dashboards and JQL queries.…See more Requires 3+ years Atlassian administration experience, strong hands-on Cloud expertise, proven REST API and automation frameworks knowledge (ScriptRunner), and advanced JQL and reporting skills.