Software Gigs

As an IT Support Engineer I, you will implement technical solutions and provide high-quality support for computer hardware, operating systems, and enterprise application software across Amazon's global operations. You will troubleshoot and resolve network, infrastructure, and computing system issues in multi-user, high-availability environments, ensuring production availability. Responsibilities include network engineering, systems administration, managing technical projects, and identifying root causes of operational issues. The role requires hands-on experience with Windows Server, networking protocols, PC repair and deployment, and corporate IT service delivery.

The Network Specialist provides operational support for DoD Defense Health Agency LAN/WAN infrastructure at Naval Medical Center San Diego, including daily troubleshooting of core and edge switches, resolving network and routing protocol issues across all OSI layers, and supporting routing, switching, firewall, and cabling equipment. The role requires expertise in TCP/IP, routing protocols, firewall/VPN technologies, and hands-on maintenance of LAN/WAN systems. Candidates must hold a Bachelor's degree in a technical discipline plus 3 years of experience (or equivalent vocational certification plus 8 years), an active Secret clearance or higher, and Security+ CE certification with current CCNA or equivalent.