User Experience Researcher

Summary

This User Study Researcher II role involves planning, executing, and tracking large-scale user studies and data collection efforts to inform algorithm development and hardware/software design. The researcher will collaborate across technical teams (hardware, software, infrastructure, operations) to gather insights that shape product deployment and user experience. The position requires 3+ years in operations, test/quality engineering, or technical program management, with strong technical troubleshooting, project management, and cross-functional communication skills. Responsibilities include equipment setup, inventory management, vendor collaboration, and presenting findings to both technical and non-technical audiences.