Microsoft D365 CRM OR AI/CoPilot Functional Lead, Senior Manager

Summary

As a Senior Manager in PwC's Business Application Consulting team, you will lead large-scale Microsoft Dynamics 365 CRM implementations and projects, serving as a strategic advisor to clients. You'll oversee functional design, translate business and technical requirements into solutions, and guide teams through the full lifecycle of D365 deployments. The role requires 10+ years of experience with Microsoft Dynamics 365 CRM, deep functional expertise, and the ability to design integrated business processes and data flows while maintaining operational excellence.