Summary

Tier-1 technical support engineer for Siemens NX (mechanical CAD) in an enterprise engineering environment. Responsibilities include first-line user support, application troubleshooting, installation and configuration of NX versions, license management via FlexLM, and workstation readiness validation. Requires 3+ years IT support experience, Linux administration expertise, Windows system administration knowledge, networking and software configuration management skills, and strong troubleshooting and documentation abilities.