FUNCTIONAL ANALYST & QUALITY LEAD

Summary

A Functional Analyst & Quality Lead role at an insurance company responsible for developing and maintaining automated test scripts, identifying defects and process gaps, and leading cross-functional testing initiatives. The role requires hands-on experience with Insuresoft applications (policy administration, claims, or billing), UAT/QA processes, and SDLC methodologies (Agile/Scrum, Waterfall). The position involves mentoring junior staff, coordinating system implementations, and driving process improvement, with potential to expand into people-management responsibilities.