Dynamics365 Administrator

Summary

The Dynamics365 Administrator will configure, maintain, and optimize the Microsoft Dynamics365 CRM platform, focusing on Sales, Customer Service, and Marketing modules. Key responsibilities include customizing entities, workflows, forms, and dashboards; managing user roles and security; developing integrations using Power Automate and Power Apps; and supporting PowerBI reporting. The role requires 2+ years of hands-on Dynamics365 or Salesforce CRM experience, Microsoft Dynamics365 Associate certification (Expert preferred), and proficiency with Power Platform tools and data integrity best practices.