Desktop Support Manager

Summary

Lead a small desktop support team while remaining actively hands-on with technical troubleshooting, hardware management, and infrastructure operations. Manage user provisioning, Microsoft 365/Entra ID/Intune administration, workstation deployment, and IT asset inventory. Requires 5+ years of desktop support experience in a Microsoft environment and 2+ years of supervisory or management experience, with demonstrated ability to balance strategic planning and vendor management alongside day-to-day technical execution.