CRM Administrator

Summary

The CRM Administrator manages day-to-day HubSpot administration across Sales Hub, Marketing Hub, and Service Hub, including user access, workflows, automations, custom properties, and data integrity. Responsibilities include maintaining dashboards and reports, supporting integrations with other business systems, providing user training and ongoing support, and identifying opportunities to optimize CRM functionality and business processes. The role partners with Sales, Marketing, Customer Service, IT, and Operations to ensure accurate data, consistent system utilization, and business growth through effective CRM practices.