This role focuses on designing and implementing ServiceNow Security Incident Response (SIR) solutions for enterprise clients. The consultant will map incident lifecycles to ServiceNow capabilities, develop functional requirements and data models, configure SIR workspaces and workflows, and manage the full delivery lifecycle including testing, training, and cutover.… Success requires 2+ years of ServiceNow SIR implementation experience, SOC/incident response process knowledge, and strong business analysis skills including requirements gathering, workshop facilitation, and user story development.
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