Senior Principal ServiceNow Enterprise Architect responsible for designing and delivering large-scale ServiceNow implementations across multiple products (Enterprise Architecture, Application Portfolio Management, IT Service Management). The role requires deep consultative expertise in process design, solution architecture, and organizational change management, combined with hands-on ServiceNow configuration skills (Flow Designer, business rules, scripting, integrations).… The candidate will serve as a trusted technical advisor to client executives, facilitate strategy and governance workshops, and demonstrate scrum master and product owner capabilities across waterfall, agile, and hybrid delivery models.
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