The Systems Analyst will support Sharp HealthCare's Epic health information system, serving as a subject matter expert who analyzes user workflows, gathers requirements, and resolves technical and operational issues. The role requires 3+ years of health services IT experience and involves coordinating with stakeholders, managing projects using formal methodologies, training end users, and communicating status to leadership. Key responsibilities include problem analysis, impact assessment, root-cause identification, and working with the help desk to facilitate issue resolution. The analyst will participate in project management activities including scope definition, risk mitigation, and training plan execution.