This is a senior-level IT support role handling escalated complex technical issues across remote and onsite client environments. The Client Engineer will troubleshoot and resolve infrastructure-layer problems spanning M365 administration (Exchange, SharePoint, Teams, Entra ID), macOS support, networking (DNS, DHCP, VPN, firewalls), and generative AI platforms, while traveling to client sites in the metro area as needed. The role requires strong technical depth, independent judgment, excellent client-facing communication skills, and the ability to quickly assess scope and determine whether issues require remote or onsite resolution. A valid driver's license and comfort working in ambiguous situations across both remote and field settings are essential.
Software Gigs
As Senior Manager of AI Governance Technology at Teradata, you will own the end-to-end technical architecture of the company's AI Governance Operating System, including intake pipelines, compliance monitoring, and agentic workflows. You'll lead the engineering of sophisticated automation using tools like n8n and Claude APIs, architect the AI tool registry, and design real-time monitoring systems that anticipate governance challenges. You'll serve as the internal expert on Claude Enterprise, Microsoft Copilot, and Teradata AI Studio integrations, setting technical standards and specifications that guide the broader engineering team. This is a technical leadership role requiring deep expertise in enterprise AI governance, system architecture, and the ability to make complex engineering decisions with significant autonomy.