A Senior Site Reliability Engineer at SHEIN will own and operate mission-critical, large-scale distributed systems (Kubernetes, Kafka, Elasticsearch, Redis, APISIX, Nginx) running 24/7/365, participating in on-call rotations and driving fast incident response using AI-assisted log analysis and anomaly detection. The role requires strong software engineering expertise in Python or Go, deep Linux and networking knowledge, and hands-on experience with observability platforms (Prometheus, Grafana) and configuration management tools. Responsibilities include designing resilient monitoring and alerting infrastructure, automating operational workflows to eliminate toil, capacity planning, and collaborating with global teams to improve system reliability and performance.

Senior/Staff Data Engineer responsible for building production data pipelines, APIs, and BI tools that serve Agoda's contact center operations. Will design and maintain dashboards, metrics, and analytics platforms using SQL, Python, Java, Golang, or TypeScript; work with data warehouses like BigQuery, Snowflake, or Redshift; and orchestrate ETL/ELT workflows using tools such as Airflow or dbt. At Staff level, defines roadmap for key data platforms, mentors junior engineers, and influences cross-team data architecture to scale with business growth.