Director-level technical program management role leading large-scale, cross-functional strategic initiatives within ServiceNow's APEX organization. You will own complex new product development programs from conception through operations, translating business strategy into execution plans, organizing ambiguous problems into prioritized milestones and deliverables, and driving accountability across senior leadership and engineering teams. The role emphasizes AI-native program management—using AI tools to synthesize intelligence, surface risks, and accelerate decision-making—and requires extensive experience managing high-complexity programs with quantifiable impact on revenue and competitive positioning.
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